Consult Doc
Consult Doc is a digital healthcare platform that gives patients convenient access to UK-based private primary care doctors. Patients can create an account, book and pay for an appointment, and consult a doctor through video, telephone, or chat. The platform supports common, non-emergency medical concerns and allows clinicians to issue private prescriptions, fit notes, self-care guidance, follow-up recommendations, and specialist referrals when clinically appropriate. Consult Doc describes the service as regulated by the Care Quality Commission, with doctors registered with the General Medical Council. Although the project was identified as B2B, the public platform includes a substantial B2C patient journey. The most accurate classification is a B2C telehealth service supported by B2B clinical and administrative operations.
Team size
5 members
Service type
Web
Timeline
10 months
Region
Global
Key Features
A closer look at the core features and technologies that shape this project designed for efficiency, innovation, and impact.
Clinician Portal
Admin Portal
Appointment Booking
Remote Consultations
Electronic Prescriptions
Fit Notes and Medical Documents
Specialist Referrals
Service and Condition Directory
Health Education
Contact and Support
Clinical Scope and Safety Boundaries
CAPTCHA Protection
UK Regulatory Compliance
Patient Portal
Clinician Portal
Admin Portal
Appointment Booking
Remote Consultations
Electronic Prescriptions
Fit Notes and Medical Documents
Specialist Referrals
Service and Condition Directory
Health Education
Contact and Support
Clinical Scope and Safety Boundaries
CAPTCHA Protection
UK Regulatory Compliance
Technology Stack
A closer look at the core features and technologies that shape this project, designed for efficiency, innovation, and impact.
Key Results
Real numbers. Real results. These highlights capture the difference our work made in growth, visibility, and user engagement.
Online Medical Consultations
Doctor-Patient Management
Appointment Scheduling
Secure Healthcare Records
Visual Highlights
A visual overview of the finished product highlighting its design.
About the Client
Consult Doc gives patients convenient access to UK-based private primary care doctors through a digital healthcare platform. Patients can create an account, book and pay for an appointment, and consult a doctor through video, telephone, or chat. The service is described as regulated by the Care Quality Commission, with doctors registered with the General Medical Council. Although the project was identified as B2B, the public platform includes a substantial B2C patient journey. The most accurate classification is a B2C telehealth service supported by B2B clinical and administrative operations.
Challenges
- Patients seeking help for routine or short-term medical concerns may experience difficulty obtaining timely appointments.
- Traditional consultations can involve travel, waiting rooms, time away from work, and delays in receiving prescriptions, medical documents, or referrals.
- Healthcare providers need to collect patient information before consultations.
- Remote consultations must be delivered securely.
- Clinical outcomes need to be recorded in a structured digital workflow.
Why This Project Matters for Your Business
- Consult Doc is a UK digital primary care platform that combines patient registration, appointment booking, payments, remote consultations, electronic prescriptions, fit notes, specialist referrals, and healthcare content.
- Its structured workflows and clearly defined clinical boundaries provide a convenient patient experience while supporting responsible, regulated delivery of virtual healthcare.
- The platform provides faster access to treatment for suitable non-emergency concerns, reduces travel and waiting-room time, and supplements rather than replaces NHS primary care.
What Similar Results Can We Deliver for Your Business?
- We can develop a customized telehealth and clinical administration platform that includes:
- Appointment booking and digital payments
- Video, telephone, and chat consultations
- Electronic prescriptions
- Digital fit notes and medical documents
- Specialist referrals
- Clear clinical-scope and emergency-escalation workflows
- UK-focused regulatory positioning, including CQC and GMC requirements
